Terms of Service

Welcome to SipsCollection! These Terms of Service ("Terms") govern your access to and use of our website and services. By placing an order or using our site, you agree to these Terms in full. If you do not agree, please do not use our services.

1. About Us

Sipscollection
Email: [email protected]
Phone: +1 520-867-6117
Address: 6612 E Tanque Verde Rd, Tucson, AZ 85715, United States

2. Eligibility

By using our site, you confirm that you are at least 18 years old or the age of majority in your jurisdiction, and legally capable of entering into a binding agreement.

3. Orders and Payment

  • All prices listed are in USD unless otherwise noted.

  • Shipping costs and applicable taxes are calculated at checkout.

  • Orders are not confirmed until payment is successfully processed.

  • We reserve the right to refuse or cancel any order at our discretion (e.g., if a product is mispriced or unavailable).

4. Shipping and Delivery

  • Orders are typically fulfilled within 2–3 business days.

  • Shipping timelines reflect delivery duration only and do not include fulfillment time.

  • We offer both domestic and international shipping. For more details, please see our [Shipping Policy].

5. Returns and Cancellations

  • We allow returns for teaware within 14 days of delivery. The buyer is responsible for return shipping.

  • Tea products are returnable only in certain cases (e.g., product quality issues).

  • Orders may be canceled within 24 hours of placement, subject to a 3% processing fee.

  • See our [Returns & Cancellations Policy] for full terms.

6. Intellectual Property

All content on this website—including text, graphics, logos, product names, and images—is the intellectual property of SipsCollection or its content suppliers. You may not reproduce, distribute, or exploit any part of the site without express written permission.

7. User Conduct

You agree not to:

  • Use our site for any unlawful purpose.

  • Interfere with or disrupt the operation of our services.

  • Provide false or misleading information in any communication with us.

8. Limitation of Liability

To the fullest extent permitted by law, SipsCollection shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our products or website. Our total liability is limited to the amount paid by you for the product(s) in question.

9. Disclaimer

All products are provided "as is" and "as available" without any warranty of any kind. We make no guarantees about product availability, accuracy of product descriptions, or uninterrupted service.

10. Customs and Import Taxes

International buyers are responsible for any customs duties, taxes, or fees imposed by their country. We ship on a Delivery Duty Unpaid (DDU) basis.

11. Governing Law

These terms are governed by the laws of Australia, without regard to its principles of conflict of laws.

12. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with an updated effective date. Your continued use of the site after changes are posted means you accept those changes.